Please contact us at +38(048) 700-15-04
You must have the driving license and two years of driving experience.
Sign up at https://mobilecar.com.ua or on mobile app and get a text massage with confirmation that you became a member. Usually it will not take more than 2 hours, but in rear cases it may take up to few days.
Foreign residents can join the service in exceptional order. For more details please contact us at +38(048) 700-15-04
Mobilecar service agreement is available at https://mobilecar.com.ua
In AppSrote or in Google Play just search for Mobilecar, or just use a link https://mobilecar.com.ua
Electric car can be opened and closed via mobile app.
All documents are in the glove box of electric car.
Use mobile app Mobilecar.
First 10 minutes are free of charge, Standby pricing plan is applied (1,5 UAH/min) next minutes.
Paid parking facilities (shopping malls, hotels, theaters) should be paid by the Driver separately, it is prohibited to end your rental there.
We are responsible for charging the electric vehicle. In exceptional cases, if something went wrong, please contact us at +38(048) 700-15-04.
We are. If the car was dirty during your inspection please contact us. In this case we will arrange washing faster. If you pay for car wash by yourself it will not be reimbursed.
You are responsible. We will forward to customer fines tickets received from police. Responsibility for violation lies with the offender.
All cars are insured for OSAGO and TPLI, the amount of deductible is 8000 UAH.
We strongly recommended to always inspect the electric vehicle before the trip. If we find any damages not noted by you during the inspection, the responsibility for them will fall on you
You can drive the electric car anywhere within the city in Odessa. You can park the car anywhere in Odessa and according to the Road Traffic Regulations.
There are no mileage limits.
To rent an electric car you need to have a balance at least of 1000 UAH on you payment card. From the moment of booking a registration the amount of 1000 UAH will be temporary blocked on your card. When your trip is ended amount of money actually spent on the trip will be deducted from your card. Difference will be returned to your card immediately.
You can cover you debt by adding funds to your main card or to pay by any other linked card.
No. You must end your rental only in the places where mobile communication is available.
It is prohibited to transport large animals.
It is prohibited to transport oversize cargo.
It is prohibited to transport smudge items.
No, it’s strictly prohibited to smoke in our cars and is punishable by a fine.
No, it’s strictly prohibited and is punishable by a fine.
You can park the vehicle anywhere in compliance with Road Traffic Regulations. Make sure that your electric car is not in the way. Turn the ignition off, shift the transmission lever to the “P” position, exit the electric car, close the doors and hold the button “End” in your mobile app.
Check next:
– internet connection is available
– the ignition is off
– transmission lever is in the “P” position
If you are still unable to end your rental please contact us at +38(048) 700-15-04
Yes you can, but only on the parking places of the airport.
All cars have a USB connector to which you can connect your phone charger.
Please contact us at +38(048) 700-15-04
You should inform us about the accident at +38(048) 700-15-04.
Please check internet connection and try few more times. If after that you will not be able to open or close the doors please contact us at +38(048) 700-15-04
