Please contact us at +38(048) 700-15-04
You must have the driving license and two years of driving experience.
Sign up at https://mobilecar.com.ua or on mobile app and get a text massage with confirmation that you became a member. Usually it will not take more than 2 hours, but in rear cases it may take up to few days.
Anyone can join the carsharing service (regardless of citizenship). One must have a driver’s license and driving experience of at least 2 years. When registering, you must specify only the number of Ukrainian mobile operator.
Mobilecar service agreement is available at https://mobilecar.com.ua
In AppSrote or in Google Play just search for Mobilecar, or just use a link https://mobilecar.com.ua
Electric car can be opened and closed via mobile app.
All documents are in the glove box of electric car.
Use mobile app Mobilecar.
First 10 minutes are free of charge, Standby pricing plan is applied (2,0 UAH/min) next minutes.
Paid parking facilities (shopping malls, hotels, theaters) should be paid by the Driver separately, it is prohibited to end your rental there.
We are responsible for charging the electric vehicle. In exceptional cases, if something went wrong, please contact us at +38(048) 700-15-04.
We are. If the car was dirty during your inspection please contact us. In this case we will arrange washing faster. If you pay for car wash by yourself it will not be reimbursed.
You are responsible. We will forward to customer fines tickets received from police. Responsibility for violation lies with the offender.
All cars are insured for OSAGO and TPLI, the amount of deductible is 8000 UAH.
We strongly recommended to always inspect the electric vehicle before the trip. If we find any damages not noted by you during the inspection, the responsibility for them will fall on you
You can drive the electric car anywhere within the city in Odessa. You can park the car anywhere in Odessa and according to the Road Traffic Regulations.
There are no mileage limits.
To rent a car you need replenish the balance of your personal account for 1000 UAH. The amount of 1000 UAH is the account balance for reserve paying for the services in unforeseen circumstances, for example, if your payment card does not have enough money to pay for renting , charging or other services.
Payment for renting an electric car is made with a payment card attached to your account.
We ask you to pay attention to the information below regarding the conditions for using the security deposit …
The received payments credited to the account’s personal account in the App, a security deposit, can be used by the client as payment for the trip. To use the security deposit as a payment for the trip, we ask you to contact the support service, indicating to the operator about the purpose of using the security deposit as a payment for the trip. After using the security deposit, the status is “Retired”. For re-activation, the amount of the security deposit will be 1250 UAH.
You can cover you debt by adding funds to your main card or to pay by any other linked card.
No. You must end your rental only in the places where mobile communication is available.
It is prohibited to transport large animals.
It is prohibited to transport oversize cargo.
It is prohibited to transport smudge items.
No, it’s strictly prohibited to smoke in our cars and is punishable by a fine.
No, it’s strictly prohibited and is punishable by a fine.
You can park the vehicle anywhere in compliance with Road Traffic Regulations. Make sure that your electric car is not in the way. Turn the ignition off, shift the transmission lever to the “P” position, exit the electric car, close the doors and hold the button “End” in your mobile app.
– internet connection is available
– the ignition is off
– transmission lever is in the “P” position
If you are still unable to end your rental please contact us at +38(048) 700-15-04
Yes you can, but only on the parking places of the airport.
All cars have a USB connector to which you can connect your phone charger.
Please contact us at +38(048) 700-15-04
You should inform us about the accident at +38(048) 700-15-04.
Please check internet connection and try few more times. If after that you will not be able to open or close the doors please contact us at +38(048) 700-15-04
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